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Making up for a lost decade of wool marketing

26 Nov, 2009 10:01 AM
AUSTRALIAN Wool Innovation (AWI) chief executive Brenda McGahan says the wool industry has a decade of missed marketing opportunities to make up for.

Speaking after 10 days of business development meetings across the United Stated, Europe, United Kingdom and India, Ms McGahan said it was clear that wool had lost market share and AWI had to get back to being on the ground and supporting its key retail and brand partners or risk being trounced by its aggressive and persistent textile competitors.

In a frank conversation with Rural Press, she said members of the National Retail Federation in the United States - the world largest retail association representing 1.6 million stores - conveyed to her that the last major marketing campaign selling the benefits of wool in the US was in 1996-97.

"That’s a long time to not be in that market," Ms McGahan said.

This lack of marketing means the many positive stories of wool need to be retold; for example easy-care wool, sleeping better with wool, and the next to skin wool opportunities.

The business development meetings occurred as wool industry delegates were scrutinising the operational costs of AWI, as stated in its annual report.

Earlier this year AWI stated it would slide into the red if it continued to dip into its reserves as it had in the past.

Woolgrowers have voted at this year’s WoolPoll to boost its marketing spend from 60pc to 70pc split of AWI’s overall budget spend.

"Our competitors, particularly synthetics, are extraordinarily active and we have to get back out on the road and go to every major retail and brand partner," Ms McGahan said.

"We have to stay with them to provide support, whether that be staff training, product development, trend forecasting or assisting with marketing materials."

She explained that while wool "had been largely forgotten", its competitors had stepped up their campaigns.

Getting more wool back on the shelves of retail stores is the goal and is not impossible, Ms McGahan said.

"Everywhere I have been, I could not believe the amount of wool and wool blends in stores. There is a marked increase in the amount in store this year.

"Because the retail sector is down – particularly in the United Kingdom – retail stores are really trying hard to market their products and Merino wool is helping provide a point of difference.

"Everywhere I went the trade was concerned about the suiting market but they are seeing the trouser and outerwear markets as a potential growth area.

"A lot of shops are stocking an increased volume of wool blends, knitwear and woven-in both mens and womenswear - they see blends as a way to meet competitive price points for value conscious customers."

Because of the high Australian dollar, she said, wool manufacturers had conveyed they were paying 30-35 per cent more for their Australian wool than 6-12 months ago (see graph).

The final round of business meetings were held in India, around the International Wool Textile Organisation and the International Apparel Federation.

Ms McGahan said the growth in the Indian textile industry was cause for optimism, with the pace of market expansion breeding a new Indian expression: "we are minting the money".

She said one of the factors that would drive a big lift in the consumption of wool in India was youth. Some 50pc of its population is 15- to 35-year old aspirationalists – with growing sophisticated tastes and a need for suits and outerwear to enter the workforce.

Asked if the Indian populace knew about wool Ms McGahan said: "Yes and no."

"I was told by sales staff that men definitely come into stores wanting Merino wool suits but women just want the fashion – so there is a job to be done."

Indian economic data shows that its retail industry increased to $US372 billion in the last financial year, and its growth in GDP stands at 6pc.

Ms McGahan says one of the most promising trends in India was the rise in domestic spend on woolen apparel, which follows similar growth patterns in China.

This has counter-balanced falling exports to Europe and the US.

The series of business meetings came as Brand India last week successfully wound up its two-day exhibitions showcasing India's manufacturing capabilities in Sydney and Melbourne.

"We have had an incredible response from the trade and people were asking about wool," said event organiser Karyn Western, who confirmed manufactures for international brands including JC Penney, Nautica, cK, Marks and Spencer, GAP, and United Colours of Benetton attended.

Australian wool exports to India lifted 2.7pc in 2008-09, including a 42.7pc increase in June with India now the second biggest buyer of Australian wool according to Australian Bureau of Statistics.

India’s Joint Secretary Ministry of Textiles Dr J.N Singh says India had established a solid business with the US and Europe and was now looking at Australia to grow its business.

AWI will hold its annual general meeting in Sydney on tomorrow.

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So we are twelve months on from when Wally and his team were elected. Some questions: 1. Where is the marketing plan? Lots of pretty words spoken but has anyone seen it? If it exists, when will they implement it? 2. What new products have been developed? Not talking about things done by the previous board - actual new things by this A-team running AWI. 3. How will Brenda and Wally be judged successful? Number of hands they shake? Number of international flights? Why are they afraid of setting some clear criteria, just as any other business needs to do? 4. What plans to AWI have to counter the next attack from PETA? (you don't really think PETA have gone away do you?)
Posted by Sir George, 26/11/2009 2:38:51 PM, on Stock Journal
Give it a break George - the AWI is in the best shape that it has ever been in.
Posted by Full Profile, 27/11/2009 4:30:09 AM, on Stock Journal
Sir George you are so negative. Give them time. Run for the board yourself Sir George, or do you just prefer to throw stones, although well penned I must say. Anyway wool is only a by product.
Posted by Mick, 27/11/2009 5:35:29 AM, on Stock Journal
Getting more wool on the shelves should be the ONLY goal of AWI, all the staff have to do is look in the archives for all the very good material published in the 80s and early 90s regarding the natural wonders of the world's best fibre and all the training material published for use all around the world. The nature of wool as not changed since the 80s/90s only the market place, so have a look in the cupboards its all there. I would not know where to look to buy a pure new wool sweater today in Australia, no stores sell wool. The only place you see wool is in op shops (so the wife tells me). Got to be a message there. So AWI get out there and start telling people again- it's the only way.
Posted by Woollie, 27/11/2009 7:48:38 AM, on Stock Journal
Why has the wool market share declined? Cheap and highly available acrylic options have to rate highly. However, in a market concerned with environmental issues, the natural fibre can make an imprint as we seek to best utalise our resources. The sell has to be "the ewe and lamb vs the factory".
Posted by Rebecca Dance, 27/11/2009 12:28:53 PM, on Stock Journal
If you think AWI is in good shape FP, you really should visit them and talk to the staff. They are demoralised by the constant interference by directors with partisan interests. They are angry - angry that their senior management has completely abdicated responsibility, making AWI a plaything for bored rich kid directors. They are afraid - those that are left after the last political purge just keep their head down and keep out of Wally, Chick, David and Meredith's way, lest they become the next victim. But believe the spin if you want. Just ask yourself one question - what new projects have they launched in the last 12 months?
Posted by Sir George, 27/11/2009 10:50:14 PM, on Stock Journal
George .... no one appears to be listening to your BS. Time you joined the carcasses of the past 'ol mate. You could take Don with you and let the rest of us get on with our chosen profession.
Posted by freind 2 wool, 1/12/2009 11:15:14 AM, on Stock Journal
Having very recently driven 2500 kms through some of Austrailas best known sheep country, I am dismayed at the lack of sheep, and wool sheep in particular. Sir George's mates in the old AWI board should have done what the new board has done. Made non mulesed wool an option, told the trade to buy it if you really want it, then told the Animal Nazis to get stuffed. As it is, thousands of Australian wool growers have discovered the joys of prime lambs and looking at life through the windscreen of a tractor, and are not about to change. Sir George and his mates have made wool a dirty word, not with the wool trade, but with the growers who have deserted in their thousands. And with lamb at $5.00 kilo, who can blame them? The fortunes of wool will only turn around when it gets to a price to compete with prime lamb and wheat, which in my seat of the pants reckoning isn't going to happen unless it gets to around $10-11 kilo. I mean, you aren't going to buy a 5 year ewe for $80 and mate her to a Merino for less than that are you? Unless the wool industry grows long arms and short pockets pretty quick, nothing, in spite of all AWI's best efforts, will change.
Posted by Will, 5/12/2009 11:34:18 AM, on Stock Journal

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AWI chief executive Brenda McGahan.
AWI chief executive Brenda McGahan.
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